Welcome to the APTS Health Journey

Welcome to APTS Health. We are pleased to have your hospital, clinic or healthcare facility as part of our healthcare appointment network.

If you choose to receive and manage patient appointments through APTS Health, please follow the appointment rules and operational guidelines described on this page.

Check Your Owner Dashboard Daily

APTS Health approved appointments will appear in your Owner Dashboard.

• Please check your Owner Dashboard every day for new appointment requests approved by APTS Health.
• All appointments shown in your dashboard should be reviewed carefully.
• You must either Approve or Reject the appointment by 8:00 PM.

Approving an Appointment

If your hospital or clinic decides to accept an appointment, please approve it through the Owner Dashboard.

• An approved appointment must have an appropriate available time slot.
• Please provide a realistic time slot that your hospital or healthcare provider can accommodate.
• Patients may arrive based on the confirmed appointment time provided by your facility.

Daily Appointment Process

Please follow this simple process every day:

Next-Day Appointment PDF

To help hospitals and clinics maintain their appointment records, APTS Health will prepare the next day's confirmed appointment details.

• Appointments that you approve will be included in the next-day appointment details.
• APTS Health will prepare the appointment PDF by approximately 11:00 PM.
• The PDF may be shared with your hospital or clinic for daily appointment reference and staff coordination.
• You can also view your approved appointments directly from your Owner Dashboard.

Patient Service

Patients who arrive according to the confirmed appointment time should be appropriately attended to by the hospital, clinic or healthcare provider.

• Please ensure that your staff are aware of confirmed appointments.
• Please be prepared to provide the relevant service at the confirmed appointment time.
• If any operational issue affects a confirmed appointment, please contact APTS Health as soon as possible.

Appointment Availability & Daily Limits

Your hospital or clinic may need to temporarily stop accepting appointments or change the number of appointments it can accept each day.

• You can contact APTS Health if you want to temporarily stop appointments.
• You can request to increase your daily appointment limit.
• You can request to decrease your daily appointment limit.
• Please contact our team whenever your appointment availability changes significantly.

Appointment Service Compliance

APTS Health provides the appointment feature to help patients and participating healthcare providers coordinate appointments in an organized manner.

Participating hospitals, clinics and healthcare providers are expected to follow the appointment guidelines and respond to appointments within the specified timeframe.

APTS Health may take such action when necessary to maintain reliable appointment coordination and protect the experience of patients and participating healthcare providers.

Thank You for Being Part of APTS Health

Thank you for your cooperation and for working with APTS Health to make healthcare appointment coordination easier and more organized for patients.

APTS Health Team